Concierge Services
Holla has great Customer Support and Concierge Services, handled by a team of seasoned professionals, is a key contributor to building long-lasting relationships. The team maintains an ecosystem that ensures strict adherence to timelines and accuracies. Years of industry experience coupled with expert approach has helped customers process their request with utmost ease.
Travel Services
• Pre-trip Inoculation and Visa Requirement Information
• Hotel Referral and Reservation Assistance
• Flight Information and Ticketing Assistance
• Luxury Car Rental and Limousine Referral
• Currency Rates and Conversions
• Trip Planning and Assistance
• Airport Limousine Concierge
• Airport VIP Service (Meet-and-Greet)
• Airport Lounge Access Service
• Overseas Language/Translation Support
• Sightseeing and Destination Recommendations
• Luxury Yacht/Cruise Information and Reservations
• Airport pickup and drop
Wine & Dine
• Dining Referral and Reservation Assistance
• Private Dinning Assistance
• Food Tours Referral and Assistance
• Food Tasting Events Information Service
• Vineyards Information and Referral Services
Shopping Services
• Flower and Gift Delivery Assistance
• Jewelry and Watches Referral Assistance
• Arts and Antiques Dealers Information Assistance
• Major Shopping Belts/Locations Information
• Spa, Fitness Centre and Sports center Information
Golfing Experiences
• Golf Course Referral and Reservation Assistance
• Golf Lessons Information and Referral Assistance
• Golf Equipment and Apparel
• Golf Events Assistance
Art and Culture
• Special Events and Performance Assistance
• Cultural Centers, Museums, Art Gallery and Exhibition Information and Referral Services
• Cultural and Historical Tours
Other Services
• Event Planning
• Pet Care Assistance
• Massage and Aromatherapy Services
• Courier Service Assistance
• Translation Services
Hoteliers & Associates who will join the HOLLÁ ® network will begin to see a channel shift to more profitable direct-booking channels and a reduction in reliance on third-party booking channels, thereby lessening their dependence on OTA and Opaque Sites, lowering distribution costs, and increasing ADR, occupancy, and profits.
End-to-End Ops
Management
- Redemption Platform Management
- Vendor Management
- Delivery Tracking
Call Centre and Concierge Management
- 24×7 Call Center Operations
- Multi-lingual Support
- Concierge and Ad-Hoc Services